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Notes from
the phone line.

What we’re learning about voice agents, lead response, and the unglamorous operational details that decide whether any of it works.

LatestNo. 00311 min read

How to Build an AI Call Center

An AI Call center enables a business to communicate with its customers using AI agents instead of humans. Unlike traditional phone and SMS-based automations that are hard-coded, clunky, and impersonal, AI agents can…

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